Hatfields Since 1922
An important update from Hatfields:
We’re here for you if you need us
Good day. I trust and hope that you and yours are staying safe and sound in this most unusual of times.

Update on Service


We opened some of our doors this week to prepare to receive our first service customers. All the PPE is in place, our staff have had their training and we are ready for our New World. I am hopeful that next week we will be able to welcome customers in all of our dealerships.

About sales

We eagerly await the Prime Minister’s address on Sunday. I expect that he will give us a firm indication (if not a firm date) when car showrooms can open responsibly. For some customers that can not come soon enough, for others it will still feel premature. Whatever your feelings about visiting our showrooms we can still be there to support your purchase experience when the time comes. It may surprise you to learn that we are still selling a healthy number of cars each day, some customers have chosen to take delivery, some not. These sales have all been achieved through technology, Zoom, Teams, WhatsApp, email and good old fashioned phone calls. All our used cars are available to view on the Hatfields website and we can send videos or even stream live video of a specific car during working hours once we are back to work.

We are here to help and support you and many will be coming to the end of their finance agreements and need advice. We can accommodate a viewing and purchase as remotely as you wish or as safely as is possible if conducted at site. We know it will be a slow and steady return to normality and it is you our customers who will ultimately decide the manner of that journey.

Our website is fully functional and we have full online retail capability so if you do have any requirement or query then please email our sales departments and one of our managers will be in touch by email in the first instance.

I very much look forward to seeing you in the near future.
Gareth Williams
Gareth Williams
Managing Director
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